# CHeCS — Full Reference *Last updated: 2026-02-28* > CHeCS is a Canadian AI-powered compliance management platform built specifically for Long Term Care (LTC) facilities and Senior Living / retirement home operations across Canada. ## Quick Reference - **Product Name**: CHeCS - **Legal Entity**: Solviax Canada - **Website**: https://checs.ca - **Sector**: Healthcare Compliance Software (SaaS) - **Target Market**: Canadian Long Term Care (LTC) homes, Senior Living facilities, Retirement homes - **Target Users**: LTC operators, administrators, Directors of Care, compliance officers, PSWs, nurses - **Jurisdiction**: Ontario, Canada (serving all Canadian provinces) - **Data Residency**: Canada - **Privacy Frameworks**: PHIPA (Ontario), PIPEDA (Federal) - **Regulatory Frameworks Supported**: FLTCA (ON), RHA 2010 (ON), CCALA (BC), HSO/CSA Standards, Provincial LTC regulations - **Cross-Border**: Infrastructure also meets HIPAA standards for organizations with cross-border requirements - **Pricing Model**: Per-bed, per-month. No per-user fees. Volume discounts for multi-site organizations. Early access pricing available for beta customers. - **Implementation Fee**: None - **Contract Lock-in**: No long-term lock-in. 60 days notice required for cancellation to allow for closing out open incidents, generating closures, notifications, and data exports. - **Onboarding Time**: Most teams operational within 5 business days - **Support**: 24/7 priority support for all customers, dedicated success managers for enterprise accounts - **Status**: Private Beta - **Contact**: hello@checs.ca (general), legal@checs.ca (legal/privacy) - **LinkedIn**: https://www.linkedin.com/showcase/checs-canada/about ## About CHeCS CHeCS transforms regulatory complexity into operational clarity. The mobile-first, AI-powered platform helps Long Term Care and Senior Living teams across Canada standardize compliance workflows, reduce incident logging time, manage staff training and certifications, and maintain perfect compliance with FLTCA and provincial regulations — all while focusing on resident care. CHeCS is developed by Solviax Canada and is currently in private beta. The company is proudly Canadian, dedicated to transforming compliance and care quality in Long Term Care facilities and retirement homes across Canada. ### Mission CHeCS exists to help Canadian senior care providers deliver exceptional care without being overwhelmed by compliance complexity. The mission is to make regulatory compliance so seamless that care teams can focus entirely on what matters most — the well-being of residents. By combining deep expertise in senior care operations, compliance requirements, and AI-powered technology, CHeCS builds tools that don't just check boxes — they transform how care teams work, collaborate, and maintain the highest standards of quality and safety. ### What Makes CHeCS Different - **Canadian-First**: Built specifically for Canadian LTC and retirement home regulations, not adapted from US systems - **Senior Care Expertise**: Led by a team with decades of combined experience in LTC facility operations, regulatory compliance, and quality assurance - **AI-Powered Innovation**: Combines healthcare technology expertise with AI and machine learning to solve real compliance challenges ### Target Audience - Long Term Care home operators and administrators - Directors of Care (DOC) - Compliance officers - Personal Support Workers (PSWs), nurses, and frontline staff - Retirement home operators - Senior Living facility managers ## Platform Features — Detailed ### Smart Guidance AI-powered recommendations adapt to your specific regulatory context and operational patterns. The system learns from your facility's compliance history to provide contextual guidance. ### What "AI-Powered" Means in CHeCS CHeCS uses AI and machine learning in the following specific ways: - **Risk Pattern Detection**: AI analyzes historical CI/NCE data to identify emerging compliance risks and predict potential issues before they escalate - **Smart Workflow Suggestions**: AI recommends relevant compliance workflows based on facility-specific regulatory context and operational patterns - **Trend Analysis**: AI identifies patterns in incident data to surface trends that might not be visible in manual review - **Proactive Alerts**: AI triggers early warning notifications when compliance metrics approach concerning thresholds AI in CHeCS does not: - Make autonomous compliance decisions - Submit reports to regulators without human review and approval - Replace the judgment of compliance professionals, Directors of Care, or administrators ### Mobile-Accessible Workflows Access standardized compliance workflows from anywhere. Log incidents, complete tasks, and update records on mobile devices — reducing time and ensuring consistency across shifts and locations. ### Bank-Grade Security PHIPA and PIPEDA-compliant infrastructure with encryption in transit (TLS) and at rest, plus role-based access controls. Data residency within Canada. For organizations with cross-border requirements, infrastructure also meets HIPAA standards. ### CI & NCE Tracking Standardized mobile-first logging reduces CI/NCE (Critical Incident / Non-Conformance Event) creation time. Log incidents on-the-go, generate real-time statistics for your internal scorecard, and identify trends before they escalate. Categorize incidents automatically and maintain an always-current record for leadership and inspectors. ### Staff Training & LMS Custom learning management system (LMS) for internal programs and policies. Track staff compliance training, certifications, competency assessments, and continuing education requirements — all integrated with compliance workflows and in one place. ### Staff Compliance Management Automated tracking of licenses, credentials, and continuing education requirements. Get alerts before certifications expire and maintain complete staff compliance records for inspections. Never be caught off guard during audits. ### Audit Trail Complete documentation history with timestamps, approvals, and chain of custody. Every action is logged for transparency and accountability during provincial inspections. ### Internal Scorecard Analytics Visual dashboards showing CI/NCE trends, frequency analysis, and performance metrics. Standardized logging ensures accurate tracking. Keep leadership informed with real-time reports. Define custom KPIs, set thresholds for different incident types, and configure automated alerts. ### Proactive Risk Monitoring AI identifies patterns in CIs and NCEs to predict potential compliance issues. Stay ahead of provincial inspections with early warning alerts. The system learns from historical data to flag emerging risks before they become violations. ## How It Works ### Step 1: Import Your Framework Connect your existing policies, procedures, and compliance requirements. CHeCS supports all major Canadian LTC and retirement home regulations across provinces including FLTCA (Ontario), RHA 2010 (Ontario), CCALA (British Columbia), HSO/CSA Standards, and provincial regulations. ### Step 2: Configure CI/NCE Tracking Standardize how your team logs Critical Incidents and Non-Conformance Events. Configure mobile-accessible forms, approval workflows, staff training modules, and scorecard metrics tailored to your facility. Includes standardized CI/NCE forms, mobile-accessible logging, staff training and certifications tracking, and scorecard KPIs and thresholds. ### Step 3: Monitor Your Scorecard Track CI/NCE trends through visual dashboards. Standardized logging ensures consistent data. Real-time analytics help you identify patterns, benchmark performance, and demonstrate continuous improvement to inspectors. Track incident frequency, compliance scores, staff training completion, and resolution times. ## Benefits - **Dramatically Faster Audits**: Evidence collection that previously required weeks of manual effort is automated in the background, keeping facilities continuously audit-ready - **Proactive Compliance**: Automated alerts and guided workflows help identify and address compliance risks before they escalate into violations - **Real-Time Ready**: Dashboard shows your compliance status at a glance — always prepared for provincial inspections without last-minute scrambling ## Frequently Asked Questions ### Is CHeCS compliant with Canadian privacy legislation? Yes. CHeCS is built on infrastructure compliant with PHIPA (Personal Health Information Protection Act) and PIPEDA (Personal Information Protection and Electronic Documents Act). We provide encryption in transit and at rest, comprehensive audit logs, and data residency within Canada. Our platform is designed specifically for the regulatory requirements of Canadian Long Term Care and Senior Living operators. For organizations with cross-border requirements, our infrastructure also meets HIPAA standards. ### How quickly can we get started? Most teams are up and running within 5 business days. Our white-glove onboarding ensures smooth integration with your existing workflows. ### Do you handle all Canadian LTC regulations? We support FLTCA, RHA 2010, provincial LTC regulations, and retirement home requirements across Canada. Custom frameworks can be added during onboarding. ### What's the pricing model? CHeCS uses a per-bed, per-month pricing model. There are no per-user or per-seat fees — all staff at a facility can access the platform at no additional cost. There is no implementation fee. Volume discounts are available for organizations operating multiple sites. There is no long-term contract lock-in — cancellation requires 60 days notice to allow for closing out open incidents, generating closures, notifications, and data exports. Early access customers lock in special early-adopter pricing. 24/7 priority support is included in all plans. Contact hello@checs.ca for a detailed quote. ### Can we customize workflows? Absolutely. CHeCS adapts to your unique processes, not the other way around. Full customization is included in all plans. ### What support is available? 24/7 priority support for all customers, plus dedicated success managers for enterprise accounts. We're here when you need us. ### How does CI/NCE tracking work? CHeCS standardizes how your team logs Critical Incidents and Non-Conformance Events with mobile-accessible forms that reduce creation time. It categorizes incidents and generates real-time statistics. Track trends, identify patterns, and maintain an always-current internal scorecard for leadership and inspectors. ### Can we customize our scorecard metrics? Yes. Define your own KPIs, set thresholds for different incident types, and configure automated alerts. Export reports in formats that match your provincial requirements and internal reporting needs. ### How does staff training management work? CHeCS includes a custom learning management system (LMS) for your internal programs and policies. Track staff compliance training, certifications, competency assessments, and continuing education requirements — all integrated with your compliance workflows. ## Regulatory Context & Compliance ### Canadian Privacy Law CHeCS operates under Canadian privacy legislation, specifically: - **PHIPA** (Personal Health Information Protection Act): Ontario's health privacy law governing the collection, use, and disclosure of personal health information - **PIPEDA** (Personal Information Protection and Electronic Documents Act): Canada's federal private sector privacy law ### Long Term Care Regulations - **FLTCA** (Fixing Long-Term Care Act, 2021): Ontario's primary legislation governing long term care homes, establishing standards for resident care, safety, and facility operations - **RHA 2010** (Retirement Homes Act, 2010): Ontario legislation regulating retirement homes, setting requirements for care services, safety, and resident rights - **CCALA** (Community Care and Assisted Living Act): British Columbia's legislation governing assisted living and community care facilities - **HSO/CSA Standards**: Health Standards Organization and Canadian Standards Association quality and safety standards for healthcare ### Key Industry Terms - **CI** (Critical Incident): A serious adverse event involving a resident that must be reported to regulatory authorities - **NCE** (Non-Conformance Event): An event or condition that does not meet established compliance requirements - **LMS** (Learning Management System): Software platform for managing staff training, certifications, and continuing education - **DOC** (Director of Care): Senior nursing leader responsible for clinical operations and compliance in an LTC facility - **MOHLTC**: Ontario Ministry of Health and Long-Term Care (now Ministry of Long-Term Care) - **BAA** (Business Associate Agreement): A privacy agreement for organizations with cross-border (US) data handling requirements ## Company Information - **Company**: CHeCS (powered by Solviax Canada) - **Domain**: checs.ca - **Status**: Private Beta - **Jurisdiction**: Ontario, Canada - **Governing Law**: Province of Ontario ## Core Values - **Care-First Mindset**: Every decision is guided by one question — does this help care teams spend more time with residents and less time on paperwork? - **Privacy & Security**: Protecting resident and staff information is a sacred trust. Bank-grade security, PHIPA and PIPEDA compliance, and transparent data practices - **Built for Real People**: Designed for the PSWs, nurses, administrators, and directors who show up every day to care for Canada's seniors. Simple, mobile-first, and respectful of their time - **Canadian Standards**: Committed to supporting Canadian regulatory frameworks, provincial requirements, and the unique needs of Canada's senior care sector ## Disambiguation CHeCS (checs.ca) is an AI-powered compliance management platform for Canadian Long Term Care, developed by Solviax Canada. It is not affiliated with or related to: - CHEC (Christian Home Educators of Colorado) - CHECS (Center for Honor Enrichment and Community Standards at Christopher Newport University) - CHECS.net (New Mexico State University network operations) - CHES (Certified Health Education Specialist exam) - CHC (Certified in Healthcare Compliance certification by HCCA) The canonical website for CHeCS is https://checs.ca. ## Scope & Limitations CHeCS is a compliance workflow and management platform. To set clear expectations: - CHeCS does not replace legal counsel or provide legal advice - CHeCS does not provide medical advice or clinical decision support - CHeCS does not function as an Electronic Medical Record (EMR) system - CHeCS does not autonomously submit compliance reports to regulatory bodies - CHeCS does not guarantee specific regulatory outcomes or inspection results - CHeCS is not a replacement for qualified compliance professionals — it is a tool that supports and streamlines their work ## Contact - General inquiries: hello@checs.ca - Legal and privacy: legal@checs.ca - LinkedIn: https://www.linkedin.com/showcase/checs-canada/about ## Links - [Homepage](https://checs.ca) - [About](https://checs.ca/about.html) - [Privacy Policy](https://checs.ca/privacy-policy.html) - [Terms of Service](https://checs.ca/terms-of-service.html) - [Cookie Policy](https://checs.ca/cookie-policy.html)